Elysian Hotel has proved that when it comes to extending services, it’s very important to have a good reputation. Like everything, even reputation comes at a cost, the Chicago based hotel has certainly made a point by sticking to its ‘no-tipping’ policy.
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For hotels which are confident about their timely services this will be a great head start. The movers and shakers in the administration of this hotel consider this a ‘very positive’ step and have realized the pros and cons before setting up such a stringent condition. The management boasts the salary structure of its employees and remunerates its employees, so that they do not have to look for askance.
One of the many upsides of not supporting gratuities is, it helps in building a good reputation and improves the goodwill of the hotel’s guests, in short, it helps the guests to relate to the hotel even more! Not only this, even the staff has been educated on not to receive any extra pay from their guests. Earlier, the ‘no-tipping’ policy was only adopted by cruise ships. The big question still remain unanswered, will this policy become a hit in near future?
via: elysianhotels
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